Tec ICS

Role
Lead Designer / React Component Developer
TYPE
Web App
YEAR
2021
Overview

Tec Systems introduced a comprehensive product that bridges the gap between building automation and user comfort, aimed at making spaces habitable and comfortable. By integrating building systems, Tec ICS addresses the fundamental challenge of temperature control in diverse spaces.

As the Lead UI/UX Designer, I collaborated with an Integrations Engineer, Front End Developer, Product Manager, and two other designers. Together, we aimed to create an intuitive interface to ensure space comfort.

Buildings, inherently complex entities, consist of numerous systems that require synchronization. The key to comfortable spaces lies in accurate temperature control, a challenge that our team tackled head-on.

Problem

Achieving the perfect temperature in spaces is intricate due to various contributing factors. Addressing this issue is pivotal, as continual discomfort can lead to significant implications, such as tenants not renewing leases with particular facilities.

Solution

Our approach was initially narrow, focusing on enabling occupants of smaller spaces to control their temperature. As our understanding deepened, we pivoted towards a holistic solution that benefits the entire building ecosystem.

Through iterative designs and consistent feedback loops, we worked to answer pivotal questions like: "How can we develop an interface that empowers users to voice their concerns about their spaces?"

Our endeavors led us to uncover systemic issues with facilities management, leading to the realization that solving the temperature problem wasn't just about control, but also about providing feedback to users about the actions they took.

Impact

Beyond introducing a new revenue stream for Tec Systems, this project provided an alternative product to cater to clients who lacked the same depth of building and mechanical resources.

On a personal level, this project refined my abilities to orchestrate design direction, balancing hands-on design work with team leadership.

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